Waterline Insurance Mailing

The City of Tualatin, Oregon Official Website

WATERLINE INSURANCE-

The City of Tualatin was notified that some homeowners received letters from private companies offering insurance coverage for waterline repairs. Under these insurance programs, you are often required to pay a monthly or yearly fee to insure against future waterline repair/replacement costs.

The City of Tualatin does not endorse or provide waterline insurance.  These solicitations are in no way connected with the City of Tualatin and such insurance is not a City requirement. The decision to purchase insurance is completely up to you. The City of Tualatin provides the following as general information:  

  • If a water customer's waterline breaks on the customer/private side of the meter, the customer is responsible for all repair/replacement costs. 
  • Insurance is one way to cover the costs of waterline repairs/replacement
  • Research any company offering insurance service before agreeing or providing credit card information
  • Contact the Better Business Bureau or other resources for references
  • Contact your homeowner insurance agency and ask for a quote to include a waterline insurance rider on your policy for comparison
  • Read any insurance policy carefully so you know what is and is not covered

If you have further questions, please contact City of Tualatin Operations at 503-691-3091.